Be a bright light in a dark world...

Eliminating the complications, delay, and sky rocketing cost of custom software application development.

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About Agility IT Services

Just about everything today (and even more so in the future) is being operated, controlled, and monitored by software. Much of it is custom designed. This is what we do best. Agility is a world-class custom software development company born and operated in the US utilizing the finest proprietary software tool on the planet. If you require … accuracy, flexibility, security, extremely competitive pricing, and accelerated time to market … let’s have a conversation.

Custom software development is the designing of software applications for a specific user or group of users within an organization. These applications are designed to address specific needs as opposed to the more traditional and widespread off-the-shelf software (COTS). Such software is typically created just for that specific entity through a third-party contract or in-house group of developers and is not packaged for reselling.

This process can be complex and present challenges such as:

  • High development costs
  • Unexpected delays
  • Scope creep
  • Missed expectations due to poor communication

However, if your organization has a need unique enough to warrant for custom software, then customizing a solution rather than settling for an off-the-shelf application becomes a smart course of action. The benefit to custom software is the simple fact it provides features off-the-shelf software doesn’t. Designing an application tailored to your organization’s needs implies an increased level of productivity.

Agility IT Services takes away all the concerns associated with this process and makes the decision easy. We give you the options of either using our team/services for the project easing your internal development backlog or you can acquire our software tool, widely considered “the fastest development tool in the world”, and do the work yourself. The last option is to combine efforts to create a hybrid approach training your staff while we execute on the first project. Either way you get sophisticated business applications including complete presentation, data, and logic layers.


Our developers have over 17 years experience and 1100+ clients globally.

Interesting facts about us:

  • We use a proprietary true "no-code" development tool that’s been perfected over the past 17 years.
  • Everything is built using natural language processing.
  • All our developers are based in Harrisburg, PA.
  • Work is done in the Google, Azure, AWS, or Oracle cloud platforms, or completed on-premise.
  • POC/prototypes can be created to eliminate uncertainty.
  • 3 options available as stated above – we do it, you do it with our tool, or we both do it. Your decision.
  • Time to market and expenses are reduced dramatically.
  • Enhanced security is a key focal point unmatched by any other commercial product. The application you utilize is not available for use by any other business/organization.
  • Open standards allow our PaaS to run on any IaaS including on-premise as stated above.

Take charge before "Shadow IT" does it for you..

Monitor from the dashboard or drill in to provide coaching or advice according to YOUR DevOps or architectural standards. Reinforce life-cycle best practices. Enable easy release and roll out across "build, test and deploy" environments. Metrics include % of application tested, outstanding bugs, open discussions or change orders, and much more. Implement agile or waterfall methodologies.

Compliance is assigned within each application, and intelligent algorithms flag any data element that could be subject to data compliance. We enable setup and monitoring of all other administrative and technical safeguards simply and easily. Dashboards roll up compliance concerns and possible violations across your entire application portfolio via one-click compliance reporting.

About The Rapid Development Tool

The features, codes, and statistics listed below are trademarks and distinctive brand characteristics of our platform called – “CitizenDeveloper”. Our technical team brings decades of experience and provides a unique combination of foresight, experience, and hands-on execution to assist you in achieving your goals and deliver long-term success throughout the process.

The CitizenDeveloper Platform helps our clients TRANSFORM their programs, EXECUTE more effectively, and PROTECT their assets. These combined talents will help business unites to become more agile in an ever-changing environment, whether modernizing legacy applications or deploying a commercially available application.


Built using the most advanced frameworks and systems available in the industry today.

Stateless Containerized Microservices
Asynchronous Javascript
Public, Private and Hybrid Cloud
Security architecture that nullifies common attack vectors.
Multi-zone, multi-region systems for ultrahigh availability.
Native compliance tools.


454110 Electronic Shopping and Mail-Order Houses
425110 Business to Business Electronic Markets
511210 Software Publishers
518210 Data Processing, Hosting, and Related Services
541511 Custom Computer Programming Services
921190 Other General Government Support

SIC Codes

5045 Computers and Computer Peripheral Equipment and Software
7371 Computer Programming Services
7372 Prepackaged Software
7374 Computer Processing and Data Preparation and Processing Services
7379 Computer Related Services, Not Elsewhere Classified
9199 General Government, Not Elsewhere Classified

Master Services

Software as a Service (SaaS)
Programming as a Service (PaaS)
Mobile Applications
Enterprise Resource Planning (ERP) Cloud Applications
Custom Software Applications
Electronic Medical Records (EMR)
eLearning Management System (LMS)
eCommerce Software
Inventory Management System (IMS)
Secure Application Hosting
Marketing Campaign Software
Database Design
Event Management / Booking Tools
Client Relationship Management (CRM)
Real Estate CRM and Marketing Campaign Management


We offer the best SLA's available.
Availability: 99.5%, 99.99% and even 99.999% (5 - 9’s)
Disaster Recovery
Application Software Support

To arrange a 60 minute online demo of "CitizenDeveloper" please complete the form below under “Contact Us” or send an email directly to --

Executive Leadership

Tim Smalczewski


Tim was born and raised in Pittsburgh, PA, and graduated with a B.S. from the University of Dayton. He resided in Ohio for a few years after college, and eventually relocated to Boca Raton, FL to work for EMC. In addition to EMC, Tim has worked in various roles for StorageTek, Forsythe, CommVault, and as Director of Southeast/Caribbean Sales and Operations for cloud backup and compliance strategy at Druva, Inc. Custom software development was often part of the discussion with clients. He saw a huge demand/void for cost effective and time sensitive custom development work that met client expectations. After 20+ years in IT, Tim established Agility IT Services, LLC based in Tampa, FL with a global reach. His philosophy is to go above and beyond what is expected by the customer, and everything else with the business will fall into place. Trusted relationships are earned.

Tim can be reached directly at (813) 784-4555 or at

Treff LaPlante

CEO CitizenDeveloper
(Strategic Operations Partner)

Treff’s career has spanned more than 20 years in the emerging technology space. As a former Director of Operations for eBay’s HomesDirect, he created strategic relationships with Fortune 500 companies and worked towards the sale of the company to eBay. Prior to that LaPlante was director of strategy at Vivendi Universal Interactive. Here he conducted strategic and M&A activities, and applied quantitative management principles to sales, marketing, and product line functions. He served as the point person for the management team that sold Cendant Software to Vivendi-Universal. Treff began his career as a commodities trader brokering goods to and from the then dissolving Soviet Union. He received his MBA from Pepperdine University and a BS in Chemical Engineering from The Pennsylvania State University.

Tom Duong, CISM

Security Principal

Tom provides expert advice on the design, implementation, and management of cybersecurity solutions.

With over 20 years of experience, Tom has built and led many global teams to prevent various cybersecurity threats targeted at organizations large and small. He profoundly understands the importance of enabling clients with the right methodology and solutions to secure and strengthen their defenses against cyber attacks.

Before joining Core Technology Advisors, Tom was a Senior Manager at PwC where he built and led global cyber teams focused on cyber governance, network security and endpoint security. Prior to PwC, Tom was a top consultant at Forsythe Solutions Group and received Forsythe’s Outstanding Performer Awards for 2004, 2005, 2007, 2011, 2012, and 2013. Tom started his career as a Systems Engineer at Harris Corporation where in just two short years, his team designed and won the FAA Next Generation Flight Planning system.

When not working on cyber challenges, Tom enjoys volunteering as a USA Swimming official and caring for rescued hermit crabs with his wife and two sons. Tom holds an Honors Bachelor of Science in Electrical Engineering from Penn State University and is fluent in English and Vietnamese.

Key Technology Partners


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